Senior Executive - VIP Concierge
Core
Coordinate VIP guest requests, preferences, and special arrangements across accommodation, dining, transportation, and experiences with discretion and accuracy. (via careerplan.io/jobs/5903603861-senior-executive-vip-concierge-at-banyan-group)
Role type
Senior Executive VIP Concierge
Builds
Seamless guest experiences and brand programme delivery for VIPs
Domain
Luxury hospitality
Required skills
VIP guest management, detailed coordination, administration, brand programme support, guest profile maintenance, issue resolution, process adherence
Preferred skills
Luxury hospitality experience, reservations, property management, CRM, Microsoft Office
Responsibilities
Manage VIP guest enquiries and requests; Coordinate detailed arrangements for accommodation, dining, and transportation; Support administration of brand programmes; Work with properties and external partners; Maintain accurate guest profiles and itineraries; Monitor and follow through on open requests; Handle service issues calmly; Follow established processes and privacy requirements; Support team operations and handovers
Seniority
Senior, hands-on IC