Dutch Speaking Jobs In Greece - Fully Paid Relocation Package - Work In Greece
Core
Deliver customer support services to clients via telephone, email, and live chat, resolving complex inquiries and maintaining high satisfaction levels.
Role type
Customer Support Specialist
Builds
Customer support interactions and service continuity
Domain
Customer Support Services
Deliverable
client delivery
Required skills
Native or fluent Dutch (spoken and written), telephone communication, email communication, live chat, CRM documentation, issue escalation, product knowledge
Preferred skills
Previous experience in customer support or similar roles
Responsibilities
Deliver exceptional customer support services via telephone, email, and live chat; Resolve complex consumer inquiries with efficiency, empathy, and professionalism; Maintain high levels of customer satisfaction by providing accurate and timely information; Document all interactions within the CRM system to ensure seamless service continuity; Collaborate with internal teams to escalate technical issues and improve support processes; Stay updated on product knowledge to provide expert guidance in a customer support services environment.