Dutch Speaking Pandora Customer Experts - Work Remote In Greece
Core
Provide concierge-level customer support via phone, email, and chat for Dutch-speaking clientele in the luxury goods sector.
Role type
Customer Support Specialist (Luxury Goods)
Builds
Personalized service experiences for Pandora customers
Domain
Luxury Goods / Jewelry
Deliverable
client delivery
Required skills
Native or fluent Dutch (spoken and written), concierge-level communication, complex inquiry resolution, loyalty program management, brand standards adherence
Preferred skills
Premium retail experience, high-touch customer support background, passion for luxury goods
Technologies
Phone, email, chat platforms
Responsibilities
Act as a brand ambassador for Pandora, assist with bespoke product inquiries and order management, resolve complex customer inquiries, participate in continuous brand training, maintain quality assurance standards, foster long-term client relationships