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(Junior) Customer Service Agent – Dutch Speaking (m/f/d)

Raisin

BerlinRemoteFull-time2026-09-28 → 2026-11-11

Hybrid

Core

Junior Customer Service Agent supporting Dutch-speaking customers with financial product inquiries via phone and email.

Role type

Junior Customer Service Agent

Builds

First-class customer experience for Raisin's savings and investment platform

Domain

FinTech / Consumer Finance

Deliverable

client delivery

Required skills

Dutch (C2), English, customer service, communication, multitasking, Microsoft Office, Google Workspace

Responsibilities

Handle customer inquiries by phone and in writing, support account opening and investment process, handle basic tax issues, optimize work processes

Seniority

Junior

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About Raisin

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market.

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