Spa Director
Core
Lead a luxury spa's strategic direction, operations, and financial performance to ensure an unparalleled guest experience.
Role type
Senior operational leader (Spa Director)
Builds
Spa services and guest experiences
Domain
Luxury hospitality and wellness
Deliverable
product features
Required skills
Strategic planning, operational management, team leadership, financial management, marketing strategy, vendor management, regulatory compliance
Preferred skills
Spa software proficiency, POS systems, financial management tools
Responsibilities
Develop and implement strategic plans to achieve revenue targets and service excellence; Oversee all spa operations ensuring highest standards of service, hygiene, and guest satisfaction; Lead, recruit, train, and motivate the spa team; Manage spa finances including budgeting, forecasting, payroll, and inventory control; Develop and execute marketing strategies to drive bookings; Source and manage relationships with vendors and suppliers; Ensure compliance with health, safety, and licensing regulations
