Gerente de Operações de Transporte
Core
Leading end-to-end transport operations (Commercial Carrier, Line Haul, Middle Mile, Last Mile) to ensure efficiency, quality, and service levels for a pet ecosystem business.
Role type
Senior Operations Manager (Transport & Logistics)
Builds
End-to-end transport network performance and service delivery
Domain
Logistics / Supply Chain / Pet Industry
Required skills
Commercial Carrier management, Line Haul/Middle Mile/Last Mile operations, operational routine management, KPI construction and analysis, team leadership and development, stakeholder management with carriers
Preferred skills
High-volume/high-velocity operations, performance culture, continuous improvement, English proficiency
Technologies
Excel, Google Sheets, Power BI
Responsibilities
Manage Commercial Carrier and multi-leg transport flows; Ensure service level and performance metric compliance; Monitor daily operational performance; Lead and develop the transport team; Manage carrier and logistics partner relationships; Conduct management rituals and drive action plans; Analyze operational data to identify deviations and implement solutions; Translate metrics into insights for leadership; Make agile decisions evaluating risks and trade-offs; Collaborate cross-functionally to solve operational problems.