Lead, Last Mile Operations
Core
Coordinate last-mile home delivery services and manage warehouse operations for a transportation network.
Role type
Lead, Last Mile Operations
Builds
Home delivery services and efficient goods transport across North America
Domain
Transportation / Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, operational metrics analysis, training, dispatch management, route restructuring, problem resolution
Preferred skills
Logistics experience, inventory control, merchandise reconciliation
Technologies
Microsoft Office
Responsibilities
Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily; Leverage operational metrics to identify improvement areas and create actionable plans; Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity; Manage the dispatch of contract carriers and resolve issues throughout the day; Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies; Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations
