Sachbearbeiterin/Sachbearbeiter Support Service Center (w/m/d)
Core
Ensuring timely and accurate repair and service delivery for products by handling customer inquiries, processing cost estimates, and coordinating external repairs.
Role type
Support Service Center Clerk
Builds
Repair and service operations for retail products
Domain
Retail / Logistics
Deliverable
client delivery
Required skills
German (fluent), French (fluent), MS Office, ERP systems, administrative coordination, inventory management
Preferred skills
Experience in retail, technical training
Responsibilities
Providing written and verbal customer information, creating and processing cost estimates, coordinating external repairs, supporting mechanics administratively, logging repairs and managing customer returns, assisting in spare parts storage
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