Associate, Product Assessment
Core
Assisting with day-to-day After-Sales operations, handling incoming stock and client repairs for luxury fashion items.
Role type
Associate Product Assessment (After-Sales Operations)
Builds
Repair service selection, product identification, authentication, and inventory management for Chanel fashion products.
Domain
Luxury Fashion / After-Sales Operations
Deliverable
client delivery
Required skills
Product assessment, authentication, inventory management, repair feasibility analysis, system data entry, stakeholder communication
Preferred skills
Retail or corporate experience, passion for product, attention to detail
Technologies
MS Office, GRACE system
Responsibilities
Perform daily assessments on incoming stock and client repairs, identify repair service selection and product authentication, prioritize sensitive repairs, partner with client relations and workshop ateliers, manage spare parts ordering and replenishment, communicate repair delays to retail teams, process global repair shipments and customs clearance.
Seniority
Junior, operational IC