Manager Operations - Singapore Ground Operations
Core
Lead a team of Ground Operations employees to manage assigned operational resources, ensuring department goals are achieved and processes are completed promptly and consistently.
Role type
Manager, Ground Operations
Builds
Ground transportation and sorting operations for FedEx Express
Domain
Logistics / Express Courier
Required skills
People and performance management, process oversight, reporting and data management, resource planning, project management, continuous improvement, budget management
Preferred skills
Data-driven mindset, analytical skills, problem-solving, organizational skills, time management, decision-making
Technologies
Project management tools, record management systems
Responsibilities
Lead, recruit, develop, and manage team performance including the employee life cycle; Oversee daily operations to ensure accurate and on-time pickup, sorting, and dispatch; Arrange accurate and timely reporting and monitor KPIs; Plan and schedule resources including rostering; Oversee team projects to deliver planned results on time and within budget; Apply Quality Driven Management principles to improve team effectiveness; Manage department/location budget to optimize costs.
Seniority
Manager, hands-on leadership
