Senior Executive Operations
Core
Managing day-to-day operations of multiple Blue Dart Offices (BDOs) across non-metro territories to ensure service delivery, operational compliance, and customer satisfaction.
Role type
Senior Operations Manager (Logistics)
Builds
Courier and express package distribution services for clients across South Asia
Domain
Logistics and Supply Chain
Required skills
Operations management, Team leadership, Customer service, Financial reconciliation, Compliance auditing, Network coordination
Responsibilities
Manage day-to-day operations of assigned Blue Dart Offices (BDOs) to ensure consistent execution of operational and customer service standards.
Responsibilities
Ensure timely acceptance, processing, dispatch and delivery coordination of shipments across all assigned BDO locations.
Responsibilities
Monitor daily operational performance and ensure adherence to service commitments, network timelines and operational procedures.
Responsibilities
Coordinate with Service Centres, PUDs and Hub Operations to ensure seamless shipment movement across the network.
Responsibilities
Ensure operational readiness of all assigned BDOs in terms of manpower, infrastructure, equipment and operational supplies.
Responsibilities
Ensure accurate booking of shipments, documentation, billing and cash handling processes across all BDO locations.
