Case Mgr, MLOA [S], Disability and Leave Services
Core
Provide holistic case management for employee leave of absence and disability events, serving as the single point of contact from initiation through return to work.
Role type
Individual contributor case manager
Builds
Leave and disability benefit plans and case management processes
Domain
Human Resources / Employee Benefits
Deliverable
client delivery
Required skills
Case management, medical documentation review, benefits adjudication, stakeholder communication, problem-solving, compliance with federal/state regulations, return-to-work planning
Preferred skills
Complex issue resolution, cross-functional leadership, end-to-end project ownership, confidential information handling, US legislation knowledge (ADA/ADAAA, FMLA), case management systems proficiency
Technologies
Microsoft Office (Outlook, Word, Excel), case management systems