Guest Experience Executive - Conrad Singapore Marina Bay
Core
First point of contact for guests ensuring smooth check-ins, check-outs, and delivering exceptional hospitality experiences.
Role type
Guest Experience Executive (Front Office)
Builds
Memorable guest stays and seamless front-of-house operations
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, Interpersonal communication, Problem-solving, Multitasking, Conflict resolution, Teamwork
Preferred skills
Additional language proficiency, Knowledge of local attractions
Responsibilities
Manage guest arrivals and departures, Serve as main point of contact for VIP guests, Coordinate F&B setups and maintain inventory, Handle guest inquiries and complaints, Coach new team members, Maintain cleanliness of Lounge and Reception areas
Seniority
Mid-level, hands-on IC
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