After sales planning Team Leader
Core
Managing after-sales order planning, execution, and delivery timelines for a consulting and outsourcing firm.
Role type
Middle management operations lead
Builds
After-sales order fulfillment and delivery schedules
Domain
Professional services and consulting
Required skills
Order planning, team coordination, supplier management, ERP systems, Excel, problem solving, operational negotiation
Preferred skills
SAP knowledge, Italian fluency, English proficiency
Responsibilities
Coordinate team and manage after-sales order planning; Monitor and update orders in the system; Liaise with suppliers to expedite production and shipping; Analyze open orders and resolve delivery issues; Support customer service and sales on availability and lead times; Verify documentation accuracy; Collaborate with logistics and supply chain to improve service levels.