German, Customer Support Agent
Core
Provide German-language customer support for Bosch Service Solutions, assisting customers with automotive products, import/export procedures, and IoT technologies.
Role type
Customer Support Agent
Builds
Customer service interactions for automotive and power equipment clients
Domain
Automotive / IoT
Deliverable
client delivery
Required skills
German (fluent), customer service, product knowledge, technical support, communication
Responsibilities
Manage incoming contacts (phone, email, letters), provide product information, resolve client queries, explain company policies, serve as a brand ambassador
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