French Speaking Advisor for Online Payment Platform - Work In Sofia, Bulgaria
Core
Provide expert support to French-speaking users regarding complex online payment transactions and digital wallet security.
Role type
French-speaking customer support advisor (FinTech)
Builds
Online payment platform and digital wallet services
Domain
FinTech / Digital Finance
Deliverable
client delivery
Required skills
French (native or fluent), digital literacy, troubleshooting technical issues, financial data protection knowledge, compliance with financial regulations
Preferred skills
Previous experience in client-facing roles within FinTech or banking
Responsibilities
Resolve account-related issues, navigate FinTech-specific inquiries, collaborate with cross-functional teams to identify industry trends, ensure compliance with financial regulations, provide feedback on platform usability
Seniority
Individual Contributor
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