Dutch Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria
Core
Provide Dutch-speaking customer support for Fitbit fitness and wellness products, troubleshooting device issues and educating users on health-tracking features.
Role type
Customer Support Specialist (Fitness/Wearable Technology)
Builds
Fitbit wearable devices and mobile application connectivity
Domain
Health technology / Fitness wearables
Deliverable
client delivery
Required skills
Dutch (native or fluent), technical troubleshooting, user education, empathy, documentation
Preferred skills
Prior experience in technical support or customer service, passion for fitness and wellness industry
Technologies
Wearable devices, mobile applications
Responsibilities
Troubleshoot technical issues related to wearable devices and app connectivity; Educate users on health-tracking features; Document and escalate complex technical queries; Meet performance KPIs
Seniority
Individual Contributor
