61242MKP - Recepcionista (Hotel)
Core
Welcome and bid farewell to guests with exceptional warmth, ensuring every interaction is positive and memorable.
Role type
Receptionist
Builds
Guest experiences and hotel operations
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Reservation management, Check-in/Check-out processing, Guest service, Local area knowledge, Department collaboration, Reception area maintenance
Preferred skills
Advanced English, Intermediate German, Advanced French
Technologies
Hotel management systems
Responsibilities
Manage individual reservations to maximize occupancy and optimize room sales. Process check-in and check-out efficiently and professionally. Provide information about the hotel, services, and Barcelona surroundings. Collaborate closely with other hotel departments to ensure a fluid and coherent guest experience. Maintain the reception area immaculate and organized.