Credit Specialist
Core
Manage and organize collections and dispute management activities for customer accounts to ensure efficiency and effectiveness in accounts receivable processes.
Role type
Credit & Collections Specialist
Builds
Cash and collection processes for Philips' customer accounts
Domain
Healthcare technology / Finance & Accounting
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Collections process management, Accounts Receivable (AR) operations, Overdue control program implementation, Strategic customer account management, Cash process organization, Escalation resolution, ICS compliance checks, Dispute Council participation, SAP system proficiency, Customer Master data management
Preferred skills
Process development and deployment, Negotiation, Customer service focus
Responsibilities
Organize and support accounts receivable processes, Establish and maintain overdue control programs, Execute collection processes for strategic customers, Follow up on queries and solve escalations, Ensure compliance of ICS checks, Participate in Dispute Council
Seniority
Mid-level, hands-on IC