Recepcionista de Hotel - Correturnos - (Barcelona)
Core
Front desk operations for a hotel in Barcelona, handling guest check-ins, reservations, billing, and complaints.
Role type
Hotel receptionist
Builds
Guest services and room inventory management for Nuñez i Navarro Hotels
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Guest relations, Reservation management, Billing and cash handling, Complaint resolution, Security procedures, Operational compliance
Preferred skills
OPERA PMS system
Responsibilities
Greet guests and manage check-in/check-out processes, Update and modify reservations in the operating system, Process billing and payments, Handle incoming calls for inquiries, Manage and route customer complaints, Safeguard valuables and cash, Adhere to company operational regulations
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