Data Scientist II - CRM
Core
Develops analytical studies and Machine Learning models to support CRM initiatives and commercial performance, focusing on customer segmentation, retention, and journey optimization.
Role type
Data Scientist II (CRM Analytics)
Builds
Production ML models, automated dashboards, KPIs, and strategic insights for customer engagement.
Domain
Banking / Customer Relationship Management (CRM)
Deliverable
production ML models | dashboards & analysis
Required skills
Machine Learning, Python, SQL, Big Data (Databricks), Hadoop, Hive, Data Governance, Business Analysis
Preferred skills
Customer Analytics, Marketing Analytics, Cloud Computing (AWS/Azure/GCP), Financial Services experience
Technologies
Python, SQL, Databricks, Hadoop, Hive, AWS, Azure, GCP
Responsibilities
Develop ML models for CRM and commercial performance; Collect, process, and model large volumes of data; Identify business opportunities through customer behavior analysis; Build and monitor KPIs and automated dashboards; Collaborate with stakeholders to define data-driven solutions; Translate technical results into strategic recommendations.
Seniority
Mid-level, hands-on IC
