Booking Host
Core
First point of contact for customers planning campervan holidays, assisting with vehicle selection, providing quotes, and converting enquiries into bookings.
Role type
Customer service and sales representative (reservations)
Builds
Confirmed campervan bookings for customers traveling in New Zealand and Australia
Domain
Tourism and travel (campervan rentals)
Required skills
Customer service, sales, phone/email/chat communication, product knowledge, attention to detail, listening skills, system proficiency, goal orientation
Responsibilities
Assisting customers with campervan bookings, providing quotes and converting enquiries, managing customer interactions across multiple channels, building rapport to recommend travel options, maintaining accurate booking records, achieving sales targets
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