X86 systems - On site resident Field Technical Support & Tech Consulting

México💼 Full-time🗓 2026-09-19 → 2026-09-25

Core

Provide Level 1 technical support and troubleshooting for X86 server hardware and software incidents in enterprise environments.

Role type

Field Technical Support Engineer (X86 Systems)

Builds

Operational stability and uptime for customer X86 server infrastructure

Domain

IT Infrastructure / Enterprise Hardware

Required skills

X86 server troubleshooting, hardware diagnostics, software patching, firmware updates, Windows Server support, Linux support, networking concepts, inventory management, incident documentation

Preferred skills

HPE ProLiant systems knowledge, ITIL processes (Incident/Problem/Change Management), HPE Storage, HPE Networking

Technologies

X86 servers, Windows Server, Linux, HPE ProLiant, HPE Storage, HPE Networking

Responsibilities

Troubleshoot and resolve basic system issues, apply patches and firmware updates, execute server add-ons, register and control hardware/software inventories, participate in customer review meetings, share knowledge with peers

Seniority

Junior to Mid-level, hands-on IC

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About Hewlett Packard Enterprise

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todayâs complex world. Our culture thrives on finding new and better ways to accelerate whatâs next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking