Service Engineer (Data Center)
Core
On-site hardware support and maintenance for enterprise data center servers and AI platforms.
Role type
Service Engineer (Data Center)
Builds
Maintains uptime for enterprise server environments and AI-focused hardware platforms.
Domain
Data Center Operations / Hardware Infrastructure
Deliverable
physical/clinical work
Required skills
Server hardware diagnostics, component replacement (CPUs, memory, power supplies, GPUs), Linux OS familiarity, firmware upgrades, on-site troubleshooting, preventive maintenance procedures.
Preferred skills
Vendor certifications (e.g., Dell), AI platform experience.
Technologies
Linux, AI Firmware, Hardware Support
Responsibilities
Perform on-site server assembly, equipment swaps, and part replacements; investigate and resolve hardware, firmware, and OS issues; execute corrective and preventive maintenance; coordinate with customers and internal teams; document work and best practices; manage on-call rotations.
Seniority
Mid-level, hands-on IC
