Klantenservice Medewerker Proximus
Core
Handling Belgian customer inquiries regarding telecom services, billing, and subscriptions via phone and email from Alicante, Spain.
Role type
Customer Service Representative
Builds
Telecom service solutions and billing resolutions for Belgian customers
Domain
Telecommunications
Deliverable
client delivery
Required skills
Active listening, problem-solving, multilingual communication (Dutch/Belgian), CRM system navigation, data entry
Preferred skills
Experience in customer service, knowledge of telecom products
Responsibilities
Answering customer calls and emails, resolving billing and subscription issues, navigating internal systems, providing clear solutions
Seniority
Entry-level to Junior
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