Mitarbeiter/in Kundendienst 80-100% (a)
Core
Handling customer inquiries, billing, and service requests via phone and documentation.
Role type
Customer Service Representative
Builds
Customer support solutions for a telecommunications client
Domain
Telecommunications
Deliverable
client delivery
Required skills
Phone communication, billing processing, data documentation, IT proficiency, German (fluent)
Responsibilities
Answering and processing customer inquiries, handling billing and payment requests, maintaining customer data in systems, ensuring high service quality in daily contact
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