Bilingual Medical Virtual Assistant - Pediatric Therapy
Core
Bilingual virtual assistant supporting pediatric therapy operations including scheduling, billing, insurance coordination, and patient communication.
Role type
Administrative Virtual Assistant (Healthcare)
Builds
Patient appointment schedules, insurance claims, billing reports, and operational tracking.
Domain
Healthcare / Pediatric Therapy
Required skills
Medical scheduling, Insurance claims processing, Medical billing, Excel proficiency, Medical coding (ICD-10/CPT/HCPCS), Bilingual communication (Spanish/English), Therapy unit tracking
Preferred skills
TheraBill system experience, GroupMe platform experience
Technologies
Microsoft Excel, GroupMe, TheraBill
Responsibilities
Handle high volume patient calls and scheduling requests; Monitor and respond to parent messages via GroupMe; Process insurance claims and prior authorizations; Convert therapy units to billable hours using CPT codes; Create and maintain operational spreadsheets for scheduling and billing; Maintain accurate patient records.