Player Support Agent - English
Core
First-line support for players facing account locks, bugs, purchase issues, or feature questions across multiple game titles and platforms.
Role type
Player Support Agent
Builds
Player satisfaction and issue resolution for live game communities
Domain
Video games / Customer support
Deliverable
client delivery
Required skills
English communication, issue triage, process adherence, data privacy, ticketing systems, reporting, escalation
Preferred skills
Zendesk, Salesforce, Discord, live-service games, SLA targets, additional languages
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