Medical Receptionist
Core
Welcome and assist patients, manage patient registration and files, coordinate appointments, and handle administrative tasks for a medical practice.
Role type
Medical Receptionist
Builds
Patient intake workflows, appointment schedules, and administrative support for clinical staff
Domain
Healthcare / Medical Practice
Deliverable
client delivery
Required skills
Patient registration, appointment scheduling, medical record management, billing and claims processing, telephone communication, data entry, office supply management, confidentiality compliance
Preferred skills
Experience with Vericlaim medical software, familiarity with medical aid claims processes
Technologies
Microsoft Word, Microsoft Excel, Microsoft Outlook, Vericlaim
Responsibilities
Register patients and maintain accurate patient files; manage patient enquiries via phone, email, and WhatsApp; schedule appointments and monitor waiting lists; coordinate medical records and imaging from external facilities; assist with patient billing and medical aid claims; order office supplies and coordinate facility maintenance
Seniority
Entry-level to Junior