Clinical Solutions Manager
Core
Field-based clinical and technical expert providing pre-sales to post-sales support for Cepheid diagnostic solutions, driving adoption and successful instrument/assay deployment in healthcare settings.
Role type
Senior field clinical solutions manager
Builds
Molecular diagnostic testing solutions and workflows for clinical laboratories and healthcare facilities
Domain
Healthcare diagnostics / Molecular diagnostics
Deliverable
product features
Required skills
Molecular diagnostics expertise, clinical laboratory workflows knowledge, instrument operation and troubleshooting, assay implementation, LIS connectivity, customer training delivery, stakeholder engagement, sales strategy support
Preferred skills
None stated
Technologies
Cepheid diagnostic instruments and assays
Responsibilities
Provide in-field technical and scientific support during pre-sales; Develop networks with clinicians and key stakeholders (Infection Control, ID, ED); Integrate solutions and support customers through evaluation, implementation, and go-live; Provide technical direction and troubleshooting for instrument operation and clinical workflows; Deliver customer training, product demonstrations, and scientific presentations; Support sales strategy by driving implementations and generating leads
Seniority
Senior, field-based IC
