Branch Manager - Healthcare
Core
Manage regional branch operations and service delivery to ensure customer satisfaction and contractual compliance.
Role type
Senior operations manager (services industry)
Builds
Service delivery operations for client portfolios
Domain
Healthcare services / Facility management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Portfolio management, SLA monitoring, budget management, QMS compliance, staff coaching, contract management, financial controls, supply chain management, performance improvement, stakeholder engagement
Preferred skills
Project management, planned maintenance, Microsoft Office intermediate
Technologies
Microsoft Office
Responsibilities
Monitor branch service delivery against contracts and SLAs, manage portfolio growth and profitability, ensure QMS and Health & Safety compliance, manage portfolio budget, coach underperforming staff, engage with clients to improve turnaround times, manage third-party service providers
Seniority
Senior, hands-on IC