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Instant Messaging Product Marketing Manager, BR Customer Engagement

São Paulo, Estado de São Paulo💼 Full-time🗓 2026-08-23 → 2026-09-24

Core

Own and scale the Instant Messaging Marketing product in Brazil, defining strategy, driving feature adoption, and shaping customer experience for WhatsApp-like messaging.

Role type

Product Marketing Manager (Instant Messaging & Outbound Marketing)

Builds

Instant Messaging marketing capabilities, Email and Push notification programs

Domain

Consumer Technology / Mobile Marketing

Deliverable

product features

Required skills

Product strategy definition, cross-functional program leadership, data-driven decision making, experimentation design (A/B testing), business case development, external partner management, paid media management, mobile marketing platform expertise

Preferred skills

Experience with Excel/Tableau for data manipulation, experience presenting to leadership, experience with in-app messaging platforms (Braze, Iterable, LeanPlum, Swrve, Adobe, Localytics)

Responsibilities

Define IM Marketing product strategy, roadmap, and KPIs; Partner with tech teams to shape platform capabilities; Drive product growth through high-impact use cases; Lead experimentation at scale; Build business cases to influence tech roadmap; Provide strategic direction for Email and Push programs; Identify cross-channel synergies

Seniority

Mid-Senior, hands-on IC

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