Senior Technical Product Manager, Messaging Platforms
Core
Building the infrastructure for The New York Times' multi-channel messaging ecosystem to deliver personalized news and foster reader engagement across print, audio, and digital platforms.
Role type
Senior Technical Product Manager (Messaging Platforms)
Builds
Integrated messaging platform enabling D2C channels (WhatsApp, SMS) and unified push notifications for NYT properties.
Domain
Media & Publishing / Data Systems / Martech
Deliverable
product features
Required skills
Product management, data architecture, product analytics, AI/ML personalization, marketing technology, channel strategy, complex software launch, Agile development, subscriber impact at scale
Preferred skills
SQL, cloud-based technologies
Technologies
WhatsApp, SMS, AI/ML, Martech, Data systems
Responsibilities
Define and lead the product roadmap for onboarding Push and new channels; Communicate product vision, strategy, and progress to partners; Collaborate with engineering, design, data, and editorial teams to gather requirements and prioritize features; Lead the product development lifecycle from conception to launch; Champion data governance best practices and manage metadata/IP protection.
Seniority
Senior, hands-on IC
