IT Program & Demand Manager
Core
Shape and deliver technology-enabled transformation initiatives by connecting business ambitions with IT execution, acting as a trusted advisor to stakeholders.
Role type
Senior IT Program & Demand Manager
Builds
Technology-enabled solutions for commercial, digital, financial, and operational domains
Domain
Cruise industry IT transformation
Required skills
Program management, demand management, business partnership, business analysis, PMO, digital transformation, stakeholder engagement, roadmap creation, business case development, risk management, cross-functional leadership
Preferred skills
Experience in pricing, revenue management, CRM, order management, billing, or omnichannel customer journeys; familiarity with AI and automation
Technologies
Enterprise architecture tools, data & AI platforms, project management software
Responsibilities
Identify, qualify, and prioritize strategic business needs; translate objectives into structured requirements and roadmaps; manage complex technology initiatives from planning to value realization; collaborate with product teams, vendors, and system integrators to shape solutions
Seniority
Senior, hands-on IC