Principle Project Manager

## About the role - Own end-to-end accountability for complex enterprise transformation programs. - Align technology investments to measurable customer business outcomes. - Serve as a strategic advisor to customer executives and transformation leaders. - Drive outcome realization, adoption, organizational readiness, and value measurement throughout the engagement lifecycle. - Help customers move from vision and ideation through implementation, adoption, and scale. - Provide single-threaded ownership for large, multi-disciplinary programs. - Establish governance structures, operating rhythms, executive reviews, and decision-making frameworks. - Lead program planning, mobilization, execution, risk management, dependency management, and closure activities. - Translate complex business objectives into actionable workstreams, milestones, and measurable outcomes. - Create urgency and momentum while navigating ambiguity and changing priorities. - Manage delivery financials, contractual commitments, resource plans, milestones, and forecasting. - Partner with account teams to identify expansion opportunities and accelerate business value realization. - Support strategic account planning and long-term customer success. - Facilitate executive steering committees and governance forums. - Align architects, engineers, consultants, Customer Success teams, Industry Advisors, partners, and account teams. - Remove blockers and resolve escalations across organizational boundaries. - Ensure delivery teams remain aligned to business outcomes and customer priorities. ## AI-First Delivery Leadership - Champion AI-first thinking in customer engagements and internal operations. - Help customers identify, prioritize, and accelerate high-value AI use cases. - Leverage AI capabilities to improve delivery predictability, productivity, governance, and business outcomes. ## Requirements - Bachelor's Degree in related field AND 7+ years experience in project management OR equivalent experience. - Significant experience leading large-scale enterprise transformation programs. - Experience managing complex, cross-functional initiatives involving business, technical, and executive stakeholders. - Executive communication and stakeholder engagement skills. - Demonstrated experience managing program financials, risk, governance, and delivery outcomes. - Experience leading teams and influencing across matrixed organizations. - Experience in Consulting, Technology Services, Systems Integration, or Digital Transformation organizations. - Experience working with financial services or large enterprise customers. - Experience delivering AI-powered business transformation initiatives. - Fluency in French will be as asset.