Salesforce Product Manager
Core
Design, implement, maintain, and evolve Salesforce as the customer-centric commercial operating system for Roiback, ensuring connected processes across Marketing, Acquisition, Customer Success, Service Desk, Growth, and Finance.
Role type
Salesforce Product Manager (hands-on IC)
Builds
Customer-centric commercial operating system (Salesforce CRM)
Domain
Travel technology / Hospitality
Required skills
Salesforce configuration, flows, automation, data modeling, database management, reporting, customer lifecycle management, system integrations, AI-enabled tools, project management
Preferred skills
SaaS/B2B/hospitality tech experience, AI/automation platform experience, BI tools, SQL, data modeling, API integration
Technologies
Salesforce, AI-enabled CRM tools, BI tools, SQL
Responsibilities
Own and evolve Salesforce as the commercial operating system; Implement Salesforce processes and automations hands-on; Ensure CRM data quality, database logic, and reporting reliability; Enable customer-centric commercial processes; Drive AI-enabled Salesforce tools and system integrations; Manage Salesforce maintenance, support, and adoption; Support CRM roadmap and cross-functional governance