Répartiteur / Workload Coordinator (Dispatcher)
Core
Dispatching service and emergency calls, monitoring work distribution, and coordinating operations for a natural gas distributor.
Role type
Workload Coordinator (Dispatcher)
Builds
Service requests and emergency responses for operations teams, locators, and contractors.
Domain
Energy / Natural Gas Distribution
Required skills
Dispatching, data entry, IT systems management, prioritization, multi-tasking, communication
Preferred skills
Previous dispatch experience
Technologies
IT software systems
Responsibilities
Respond to customer service and emergency calls, assess customer needs, complete data entry, distribute and monitor service requests, perform administrative tasks, act as a reference for customer service requests