Technical Delegate / Flying Doctor
Core
Execute on-site and remote missions to accelerate vehicle repair lead times, resolve complex technical incidents, and support service networks in delivering first-time-right fixes.
Role type
Technical Delegate (Automotive)
Builds
Vehicle repair solutions and technical support for dealerships and authorized repairers across Europe
Domain
Automotive after-sales / Technical Assistance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Diagnostics of advanced electrical/electronic and multiplexing faults, Use of OEM diagnostic tools (wiTECH POD, DiagBOX VCI), Interpretation of wiring diagrams and service manuals, Technical reporting and incident analysis, Coaching and on-the-job training of technicians, Logistics and tool management
Preferred skills
None stated
Technologies
wiTECH POD, DiagBOX VCI
Responsibilities
Execute field and remote missions to support dealerships and technical centers, Diagnose and resolve complex technical incidents on customer vehicles, Analyze issues affecting single vehicles and systemic problems, Use OEM diagnostic tools to perform guided diagnostics and software updates, Produce clear technical reports and action plans, Coordinate and coach multidisciplinary teams at the point of repair
Seniority
Mid-level, hands-on IC