HVAC - Service Coordinator
Core
Manage the day-to-day coordination and administration of service operations for a building services contractor, acting as the central link between clients, technicians, suppliers, and internal teams.
Role type
Service Coordinator (HVAC/Facilities Services)
Builds
Reactive service calls, planned maintenance, and minor works
Domain
Building services / HVAC / Facilities management
Deliverable
client delivery
Required skills
Scheduling field technicians, job management system proficiency (Simpro), invoicing and documentation management, purchase order coordination, stakeholder communication, time management
Preferred skills
Experience in facilities services or contractor environments, knowledge of SWMS and site access documentation, ability to manage subcontractor compliance
Technologies
Simpro
Responsibilities
Receiving and managing client service requests, scheduling technicians across reactive and planned works, setting up service jobs in Simpro, preparing and following up quotes, ordering materials, reconciling technician timesheets, reviewing service reports for invoicing, coordinating client documentation (SWMS, access info), monitoring subcontractor compliance, supporting accounts with invoicing enquiries
Seniority
Mid-level, hands-on coordinator