Revenue Officer
Core
Lead accurate and timely health fund billing, claims processing, and debt management for private patient accounts in a not-for-profit health organization.
Role type
Healthcare revenue officer (billing and accounts receivable)
Builds
Private patient billing cycles, health fund claims, and debt management processes
Domain
Healthcare / Private Hospital Revenue
Required skills
Health fund contract interpretation, Medicare billing rules, patient administration systems, medical terminology, aged debt management, bank reconciliations, MBS item coding, stakeholder liaison
Preferred skills
Private health insurance industry knowledge, hospital environment experience, process improvement, staff education
Technologies
Patient Administration Systems, Microsoft Excel, Microsoft Word, Microsoft Outlook
Responsibilities
Produce accurate patient accounts, submit claim forms and certifications, enter MBS item numbers, review theatre activity and coding, follow up missing documentation, manage aged debt and debtor balances, perform bank reconciliations, process account adjustments and debt write-offs, act as key contact for revenue enquiries, liaise with Health Funds on outstanding claims, support debt collection processes, collaborate with doctors' rooms on billing requirements, identify process improvement opportunities, contribute to standardization of billing practices, assist with compliance activities, build relationships with internal and external stakeholders, participate in ongoing education and training
Seniority
Mid-level, hands-on IC
