Sales Executive Nextens
Core
Serve as the primary point of contact for clients using complex fiscal and legal software, resolving inquiries and complaints while identifying upsell opportunities.
Role type
Account Executive (Fiscal Software)
Builds
Customer retention and revenue growth for Nextens' fiscal and legal software portfolio
Domain
Financial services / Tax software
Deliverable
client delivery
Required skills
Client relationship management, commercial insight, problem-solving, process adherence, cross-functional collaboration
Preferred skills
Proactive issue detection, knowledge sharing, self-development
Responsibilities
Answer incoming client questions about products and services, resolve client complaints effectively, proactively identify and act on potential client issues, recognize upsell and expansion opportunities during client contact, advise clients on solutions within the Nextens portfolio, collaborate with sales and customer success teams, share knowledge and contribute to service improvements
Seniority
Individual Contributor, mid-level