Principal ServiceNow Software Engineer (Developer)
Core
Design, configure, and implement advanced customizations and integrations for ServiceNow platforms serving federal government clients.
Role type
Principal ServiceNow Software Engineer (Developer)
Builds
Custom portals, workflows, playbooks, and CSM modules integrated with government data models.
Domain
Federal Government / Enterprise Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform architecture, UI Builder, React, Glide, JavaScript, XML, JSON, HTML, CSS, Business Rules, UI Pages, UI Macros, Script Includes, Client Scripts, Workflow development, Playbook development, CSM development, Systems integration, Release management, Software design
Preferred skills
Emerging technology monitoring, Consultancy level expertise, Systems development management
Technologies
ServiceNow, UI Builder, React, Glide, JavaScript, XML, JSON, HTML, CSS
Responsibilities
Develop custom portals and advanced workflows; Integrate ServiceNow with government data models; Diagnose and rectify system issues; Design and implement ServiceNow functions and methods; Provide specialist advice on systems design and integration.
Seniority
Principal, hands-on IC with strategic advisory capability
