ServiceNow Developer
Core
Designing and implementing advanced ServiceNow solutions (ITOM, ITSM, Work Model) to optimize workflows, enhance system performance, and automate routine tasks.
Role type
ServiceNow Developer (IC)
Builds
ServiceNow configurations, automated workflows, and integrated enterprise system solutions
Domain
IT Service Management / IT Operations Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow platform configuration, workflow automation, system performance optimization, stakeholder requirement translation, technical troubleshooting, system auditing, compliance implementation, technical documentation, team mentoring, enterprise system integration
Preferred skills
Additional ServiceNow certifications, knowledge of industry trends
Technologies
ServiceNow (ITOM, ITSM, Work Model)
Responsibilities
Design and implement ServiceNow ITOM solutions; Configure and customize ServiceNow ITSM modules; Develop and maintain ServiceNow workflows; Collaborate with stakeholders to gather requirements; Monitor and optimize ServiceNow system performance; Provide technical expertise and troubleshooting support; Conduct regular system audits and implement best practices; Create detailed documentation for ServiceNow configurations; Train and mentor team members on ServiceNow functionalities; Stay updated on ServiceNow platform enhancements; Integrate ServiceNow with other enterprise systems; Ensure timely delivery of ServiceNow projects
Seniority
Mid-level, hands-on IC
