Implementation Solution Consultant（Key Account ）
Core
Oversee large-scale project delivery and resource coordination while driving customer success and product optimization for key accounts.
Role type
Senior Implementation Solution Consultant (Key Account)
Builds
Large-scale client projects and optimized product features
Domain
Restaurant technology / SaaS
Deliverable
client delivery
Required skills
Project lifecycle management, cross-functional resource coordination, customer feedback analysis, requirement translation, system configuration, user training, documentation
Preferred skills
Pre-sales support, stakeholder management
Technologies
Backend systems, workflow tools
Responsibilities
Lead end-to-end delivery of large client projects, coordinate internal teams across development and operations, conduct customer satisfaction reviews and translate feedback into product requirements, configure backend system parameters and train key users, facilitate monthly project review meetings and support pre-sales engagements
Seniority
Senior, hands-on IC
