Service Portfolio Manager (4635)
Core
Shape and simplify the global service portfolio for a large financial and insurance company, driving transformation, customer-centric integration, and portfolio intelligence.
Role type
Service Portfolio Manager
Builds
Functional, customer-centric, and integrated service structures; Portfolio Intelligence insights
Domain
Global Insurance and Asset Management
Deliverable
product features
Required skills
Strategic thinking, analytical problem-solving, process management, service design, stakeholder consulting, resource estimation, compliance alignment
Preferred skills
Project/Program management, ServiceNow, international consulting experience
Responsibilities
Shape service portfolio transformation; Support portfolio simplification; Set up Portfolio Intelligence; Consult Service Managers on implementation options; Manage reporting and solution design; Define prerequisites for new services; Estimate resource requirements for service offerings
Seniority
Mid-level, hands-on IC