Business Development Support
Core
Providing operational and administrative support to Business Development Managers and travel partners to ensure smooth booking processes and platform adoption.
Role type
Business Development Support Specialist
Builds
Operational support for cruise booking platforms (WavesOnline.com, CruiseOnline.com)
Domain
Travel & Tourism (Cruise industry)
Deliverable
client delivery
Required skills
CRM management, lead follow-up, onboarding support, demo/webinar delivery, partner communication, administrative accuracy
Preferred skills
Commercial curiosity, structured approach, proactive learning, team collaboration
Technologies
WavesOnline platform, CruiseOnline platform, CRM system
Responsibilities
Check-in with BDMs and daily huddles, support booking requests and service tickets, act as first point of contact for partner and platform questions, coordinate with service and marketing teams, ensure accurate CRM logging, follow up on leads from website/mail/phone, guide new travel agent onboarding, deliver platform demos and webinars.
Seniority
Junior to Mid-level, hands-on support role
