ServiceNow Lead Developer — Strategic Portfolio Management (SPM)
Core
Lead technical delivery of ServiceNow Strategic Portfolio Management (SPM) implementations end-to-end, acting as a techno-functional expert who designs solutions, integrates systems, and leads a small build team.
Role type
Senior IC ServiceNow Lead Developer (SPM)
Builds
SPM implementations including demand-to-delivery flows, resource capacity models, financial planning structures, and portfolio hierarchies
Domain
Enterprise Service Management / Portfolio Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform configuration, Flow Designer, Script Includes, Business Rules, UI Policies, client scripts, ACLs, Performance Analytics, SPM Workspace customisation, REST API integration, MID Server, Integration Hub, portfolio management concepts, resource planning, Agile/SAFe delivery models
Preferred skills
ITIL 4, PMP, SAFe
Technologies
ServiceNow, Flow Designer, Jira, Azure DevOps, REST, MID Server, Integration Hub
Responsibilities
Lead technical design of SPM solutions, own complex build work, integrate SPM with upstream/downstream systems, run customer workshops with PMO leaders and finance partners, translate business intent into ServiceNow design, lead a small build team, set standards and review code, support pre-sales demos and estimates
Seniority
Senior, hands-on IC
