Lifecycle & Automation Lead
Core
Own the full communications stack (email, SMS, voice) end-to-end, enabling Growth & Product teams to operate independently while identifying revenue opportunities.
Role type
Senior IC Lifecycle & Automation Lead (Technical Product Manager)
Builds
Lifecycle flows, integrations, automations, and AI-optimized messaging skills
Domain
Consumer cybersecurity, Growth, Marketing Operations
Deliverable
production ML models | product features
Required skills
Lifecycle/CRM/Growth ops expertise, AI voice agent development, API/webhook integration, event-based data modeling, systems architecture, revenue opportunity identification
Preferred skills
Startup/growth-stage experience, technical product management, team leadership
Technologies
Customer.io, Retell, Twilio, AI voice agents
Responsibilities
Own architecture, configuration, and governance of the communications stack; Build and maintain lifecycle flows, integrations, and automations; Identify and execute revenue opportunities (upsell, win-back, churn); Use AI to optimize messaging skills; Create playbooks and documentation for cross-functional teams (via careerplan.io/jobs/57-000-2D-F64-lifecycle-automation-lead-at-guardio)
Seniority
Senior, hands-on IC with potential to lead a small team
