SkyPoint Team Leader - Fulltime
Core
Lead and supervise SkyPoint Attendants during events, ensuring exceptional customer service and guest interaction while managing Bistro & Bar shift operations.
Role type
Hospitality team leader (events and F&B)
Builds
Guest experiences and smooth event execution at a high-rise observation deck and bistro
Domain
Hospitality / Events / Tourism
Deliverable
product features
Required skills
Leadership, staff training and coaching, rostering, POS database systems, cash handling, manual handling, guest service management
Preferred skills
Passion for food and beverage, ability to work flexible hours including weekends and early mornings
Responsibilities
Lead day-to-day shift operations in Bistro & Bar, manage staff breaks and rostering, conduct pre-shift briefings, oversee event setup and pack down, handle guest inquiries, provide training for event and F&B staff, ensure venue cleanliness and presentation standards