Service Now Process Analyst
Core
Ensuring successful delivery and optimization of ServiceNow solutions across enterprise environments.
Role type
ServiceNow Process Analyst
Builds
Enterprise ServiceNow platform solutions
Domain
IT Service Management / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow architecture and workflows, integrations, data migration, ITSM, ITOM, SPM, HRSD, CSM, SecOps, GRC, App Engine Studio, ITIL, digital transformation
Preferred skills
ServiceNow Certified System Administrator
Technologies
ServiceNow, App Engine Studio
Responsibilities
Collaborate with stakeholders to gather and refine requirements, Ensure adherence to best practices and governance standards, Perform quality assurance and validation of platform changes, Support continuous improvement and innovation initiatives, Develop and maintain technical documentation, Coordinate with cross-functional teams for project success
Seniority
Mid-level, hands-on IC
